Plant care Q&A

Keeping it alive, honestly

The questions our customers actually ask us on WhatsApp, answered for Malaysian homes and offices — humid air, hard aircon and all. Find your plant below.


Succulents

Echeveria, haworthia, sedum — the planter-mix regulars.

How much light does it need?

Bright light, 4–6 hours a day. A windowsill or a spot right beside one. In a windowless office it will stretch pale and leggy within a month — rotate it home or give it a desk lamp for a few hours a day.

How often do I water it?

Every 10–14 days indoors, less in a rainy week. Soak until water runs out, then let the soil go completely dry before the next drink. Malaysian humidity means they need water far less often than the internet says.

The bottom leaves went soft and translucent — what happened?

Overwatering. Stop watering, move it somewhere airier and brighter, and pull off the mushy leaves so rot does not spread. If the stem is still firm, it will recover.

Our pots have no drainage hole. Is that a problem?

It just means you water by volume, not by soak: a capful or two down the side of the pot, and never let water pool at the base. Tip the pot gently after watering to check.

Monstera

Monstera deliciosa and adansonii.

Where should I put it?

Bright indirect light — a metre or two back from a window, or behind a sheer curtain. Direct afternoon sun through glass scorches pale patches into the leaves.

How often do I water it?

Once a week, when the top 3–4 cm of soil is dry. Water until it drains, then empty the saucer. It sulks in soggy soil more than in a dry spell.

Why are the new leaves solid, with no splits?

Young leaves start solid; splits arrive with maturity and light. More light and a moss pole to climb will bring the fenestrations sooner.

Brown crispy edges?

Dry air or salt build-up from tap water. Wipe the leaves, water more deeply and less often, and flush the pot thoroughly once a month.

Money tree (Crassula ovata / jade)

The thick-leaved prosperity succulent.

Light?

The brightest window you have. Four hours of direct sun keeps it compact and gives the leaf edges a red blush; shade makes the stems stretch and flop.

Watering?

Every two weeks, soaking then drying out fully. In an air-conditioned office it may go three weeks. Wrinkled leaves mean thirsty; soft, yellow ones mean too much.

Leaves keep dropping — why?

Usually a sudden change: a move, a cold draught from the aircon vent, or a week of overwatering. Settle it in one spot and let the soil dry before you water again.

Can I prune it?

Yes. Pinch new tips to make it bushy, and cut back leggy branches at a joint. Cuttings root in dry soil in a few weeks.

Fittonia (nerve plant)

The pink- and white-veined mini in glass and terrariums.

Light?

Low to medium indirect light. It is one of the few in our range that is genuinely happy under office lighting and away from windows. Direct sun bleaches the veins.

Watering?

Keep the soil lightly moist at all times — this is the exception to our dry-out rule. Check every 2–3 days with a fingertip.

It collapsed flat! Is it dead?

Almost certainly not. Fittonia faints dramatically when dry and stands back up within a couple of hours of a good water. Repeated fainting weakens it, though.

It is in a closed glass jar — do I water it at all?

Rarely. If the glass mists up daily, leave it alone. Open the lid for an hour a week for fresh air, and add a spoon of water only when the moss looks dull and dry.

Air plant (Tillandsia)

Our door-gift and favour-box staple.

It has no soil — how does it eat?

Through its leaves. It takes moisture and nutrients from the air and from watering, so it needs no pot and no soil at all.

How do I water it?

Soak it upside down in room-temperature water for 20–30 minutes once a week, then shake it out and let it dry fully upside down within 3–4 hours. Water trapped in the base is what kills them.

Light?

Bright indirect light. Never full afternoon sun, and never sealed in a closed jar or box for long — it needs moving air.

The leaf tips have gone brown and curly.

Under-watering or dry aircon air. Add a second soak each week and keep it out of the direct path of the vent.

Orchid (Phalaenopsis)

Our opening-gift and CNY arrangements.

How often do I water it?

Once a week. Water the bark or moss thoroughly at the sink, let it drain completely, and never leave the roots sitting in a decorative outer pot with water at the bottom.

How do I know when it is thirsty?

By root colour: silvery-grey roots want water, plump green ones do not.

The flowers have all dropped. Should I throw it out?

No — that is normal after 2–3 months of bloom. Cut the spike back to just above a node, keep watering, and give it bright indirect light; it can rebloom in a few months.

Light?

Bright indirect — an east window is ideal. Leathery dark-green leaves mean too little light; yellow-green leaves mean it is getting plenty.

Podocarpus bonsai

The needled buddhist-pine bonsai.

Indoors or outdoors?

It is happiest outdoors or on a bright balcony with a few hours of morning sun. Indoors, put it at the brightest window and rotate it outside for a weekend when you can.

Watering?

Check daily; water when the top centimetre of soil is dry — usually every 1–2 days in Malaysian heat. Bonsai pots are shallow and dry out fast.

When do I trim it?

Pinch back new shoots to two pairs of needles through the growing season to keep the pads dense. Hard structural cuts are best made once a year.

Do I need to repot it?

Every 2–3 years, trimming the root ball by about a third and returning it to free-draining bonsai soil.

Pachira money tree

The braided-trunk good-fortune tree.

Light?

Bright indirect light. It tolerates a moderately lit office corner but will drop leaves in a genuinely dark one. Turn it a quarter-turn weekly so it grows evenly.

Watering?

Every 1–2 weeks, when the top half of the soil is dry. Water until it runs through, then empty the saucer — the trunk stores water, so it forgives a missed week far better than a soggy one.

Yellow leaves — too much or too little water?

Nine times out of ten, too much. Let it dry out properly and check the pot actually drains before you change anything else.

Can I untie the braid or trim it?

Leave the braid tied. Trim the top and any leggy stems to shape it; it branches readily below the cut.

Pothos

The trailing office and Teacher’s Day pot plant.

How hard is it to keep alive?

The easiest plant we sell. It handles low light, missed waterings and aircon, which is why it goes into desk and classroom gifts.

Watering?

Once a week, when the top 3 cm is dry. If the leaves droop slightly, it is thirsty — it tells you clearly and bounces back the same day.

The variegation is fading to plain green.

Not enough light. Move it nearer a window; the new growth will come back marked.

How do I make it fuller?

Trim the long vines just after a node and push the cuttings back into the same pot, or root them in water for two weeks first.

Snake plant (Sansevieria)

The upright, near-indestructible office plant.

How often do I water it?

Every 2–4 weeks, and less in a cool air-conditioned room. This is the plant people kill with kindness — when in doubt, wait another week.

Will it survive a dark corner?

It will survive; it will not grow much. Medium to bright indirect light keeps the leaves firm and the markings sharp.

A leaf has gone soft and yellow at the base.

Root rot from too much water. Pull that leaf out, let the soil dry completely, and repot into gritty mix if the smell is sour.

Is it good for a bedroom?

Yes — it is compact, slow, tolerant of neglect, and one of the few that keeps exchanging gas at night.

Stephania erecta

The caudex plant with round parasol leaves.

Mine is just a brown bulb with nothing growing. Is it dead?

Probably not. A dormant caudex can take 4–12 weeks to shoot. Keep it warm and bright, barely moist, and be patient.

How deep should the bulb sit?

About a third to a half buried, flat side down, with the growth point exposed. Burying the whole bulb invites rot.

Watering?

Lightly, only when the soil is nearly dry — a small amount around the edge of the pot, never over the crown. Cut back sharply when the leaves die down for dormancy.

The leaves yellowed and dropped all at once.

That is usually dormancy, not death. Stop watering almost entirely, keep the bulb dry and warm, and resume when a new shoot appears.

Serissa bonsai (snow rose)

The tiny white-flowered bonsai.

Why is it dropping leaves?

Serissa protests at any change — a move, a draught, a dry day. Settle it in one bright, stable spot and it will releaf.

Watering?

Never let it dry out completely. Check daily and water when the surface is just dry; it likes consistently moist, never waterlogged, soil.

Light?

Plenty of bright light with some gentle morning sun. Too little light and it stops flowering.

When does it flower?

On and off through the year in our climate, heaviest after a feed in the growing season. Pinch back long shoots after each flush to keep the shape.


Still not sure what is wrong?

Send us a photo of the plant and where it sits. We will tell you what it needs — no purchase required.